Do not “install for two weeks and see.” A limited pilot needs a written scope (which stations, shifts and functions), end dates, who can stop it, and how to cut back. When the window ends, only three conclusions are allowed: keep the current system; expand, or move to “switch after written conditions”; or stop the pilot and roll back. How to write it: Limited pilot first: scope, dates, rollback.
A limited pilot is itself one of the selection outcomes; the other two are keeping your system and switching once conditions are met. It is not a free promotional trial, and not “go live and see” under another name. Spell out what stays on the old system, fix the start and end dates, and keep the rollback path open throughout. A vendor saying “you can trial it” does not mean your store has a written pilot plan.
Making the final call: When to switch vs stay. Rollback: Rollback plan. Capability boundaries: Features.
General product information, not legal or purchasing advice; no guarantee that a pilot will succeed or that trading will not be interrupted. Last checked: 2026-09-27.